Community Guidelines
Simple expectations that keep every session safe, respectful, and productive.
For Students
Do
- Be on time and ready for your session
- Give clear, honest details when booking (subject, level, address for home visits)
- Pay promptly once the session is complete
- Rate honestly to help other students
Don't
- Ask a Tutor to work outside the agreed subject or scope
- Share false information to avoid payment
- Screenshot, copy, or share a Tutor's resume -- it's shown to you for verification only
- Be disrespectful or abusive towards a Tutor
For Tutors
Do
- Teach the subject and level you were booked for
- Arrive or join on time for accepted sessions
- Keep your qualification and Resume accurate -- request an update from your Dashboard if either changes
- Mark sessions Started/Completed promptly and honestly
Don't
- Accept sessions you don't intend to show up for
- Ask Students to pay outside the Platform
- Share KYC or personal documents that aren't your own
Safety First
For Home Visit sessions, both Students and Tutors should treat the visit professionally. Live location tracking is available during active Home Visit sessions for added safety, and an accepted Tutor can navigate directly to the Student's shared address. If you ever feel unsafe or uncomfortable, end the session and raise a dispute immediately -- the Admin team takes these reports seriously.
Reporting Issues
Anyone can raise a dispute directly from their Dashboard at any time. Repeated violations of these guidelines can lead to account warnings, suspension, or permanent removal from the Platform.